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Western
HVAC News
Uponorpro.com Now Features LiveChat™
Online Technical Support for Professionals.
Uponor North America (Uponor) recently launched LiveChat™
on Uponorpro.com where professionals in the PEX plumbing,
fire sprinkler and radiant heating and cooling industries
can access Uponor Technical and Design Services online for
support.
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“Our goal with LiveChat is to offer access to Uponor
Technical and Design Services in as many ways as possible,
so professionals can get their questions answered quickly
and efficiently,” says Don Costello, web product manager at
Uponor. “With more and more people accessing the web with
mobile devices, LiveChat is an ideal solution for
professionals on the jobsite or on the go.”
Users can access LiveChat by going onto Uponorpro.com and
clicking the small blue “Chat Now” box in the lower
right-hand side of the screen. Representatives from Uponor
Technical and Design Services are available on LiveChat
Monday through Friday from 7 a.m. to 5 p.m. Central Standard
Time (CST).
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“We’re seeing
contractors as the majority of users on LiveChat, followed by
engineers, sales reps and architects,” says Matt Graber,
technical support representative at Uponor. “People are finding
LiveChat a convenient way to get questions answered quickly, so
they can keep moving on their projects.”
In addition to LiveChat, professionals can also access Uponor
Technical and Design Services via phone by calling toll free
888.594.7726 or e-mail at
technical.services@uponor.com.
Uponor, Inc. is an award-winning provider of plumbing, fire
safety and radiant heating and cooling systems for the
residential and commercial building markets. In 2013, the
company was named Manufacturer of the Year by the Manufacturers
Alliance in addition to a Top 100 Workplace by the Minneapolis
Star Tribune. Uponor, Inc. employs nearly 500 people at its
North American headquarters in Apple Valley, Minn. For more
information, visit
www.uponorpro.com,
www.uponor-usa.com or call (800) 321-4739.
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