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Western
HVAC News
ServiceTitan, The Seal Join Forces to
Improve Customer Peace of Mind.
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Integrating The Seal verification and mail tools into the
ServiceTitan platform affords home service business
customers a high level of comfort that the service
technician is who they say they are.
ServiceTitan, the No. 1 enterprise software for residential
HVAC, plumbing and electrical service businesses in the
U.S., has announced it is partnering with home services
background check and reputation management company The Seal
to bring peace of mind to the customer and more five-star
reviews to business owners.
"Customers should feel comfortable in their own home when a
service technician answers a call," said Ed Marchiselli,
founder and CEO of The Seal. "Home services business owners
who use The Seal verification tools integrated with the
ServiceTitan platform will always feel welcome in the homes
of their customers, and those business owners will see more
five-star reviews after their tech visits. The Seal ensures
that reputable home service techs are vouched for and
automatically prompts the homeowner to go online and submit
a review. Five-star reviews help the bottom line for home
services owners."
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ServiceTitan's
integration with The Seal gives home service business owners a
powerful tool to make a great first impression with customers,
get five-star reviews and land more business.
The results home service business owners will see from the
integration of these two powerful tools:
•Confirm SEAL-MAIL appointments: Anyone can send an appointment
confirmation, but only TheSeal.com automatically sends customers
confirmations with proof of licenses, insurance and employee
background checks.
•Send SEAL-MAIL review requests: Clients who averaged 20 to 30
Google reviews per week using TheSeal.com automated review
requests increased to an average of 30 to 40 weekly reviews when
integrated with ServiceTitan.
•Avoid pricing games: Don't get caught in the price trap.
Differentiate your company and employees in a meaningful and
verifiable way with tools that help eliminate low-end
competition.
"Company reputation and customer loyalty are critically
important to home service business owners," said Ara Mahdessian,
CEO of ServiceTitan. "With the ServiceTitan integration of The
Seal tools, our clients will see higher close rates and more
returning customers. They will also see increased conversion
rates for reviews on all the review websites, and that leads to
success. When ServiceTitan customers succeed, we succeed."
About The Seal
The Seal started in 2008 in response to the founder's own need
to differentiate his reputable business in a meaningful and
verifiable way from other companies that were low-price
pretenders through third-party verification of licensing,
insurance and national criminal background and sex offender
checks. The Seal's desire is to help both good companies and
consumers avoid the price trap by marking quality service
providers with the Seal of Security & Confidence. Today The Seal
helps hundreds of clients across the nation build reputation
equity upon their already good name. For more information about
The Seal, visit
www.TheSeal.com.
About ServiceTitan
ServiceTitan is a mobile, cloud-based software platform that
helps home service companies streamline operations, improve
customer service, and grow their business. ServiceTitan's
end-to-end solution for the multi-billion dollar residential
home service industry includes CRM, intelligent dispatch,
comprehensive reporting, marketing management tools, mobile
solution for field techs, and QuickBooks integration.
ServiceTitan brings a fully operational modern SaaS
infrastructure to an industry traditionally underserved by
software. ServiceTitan is the preferred software for hundreds of
the world's most successful plumbing, HVAC, and electrical
companies. For more information about ServiceTitan, visit
www.ServiceTitan.com.
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