|
 
|
Western
HVAC News
Power Selling Pros launches YouTube,
Facebook show to help contractors improve customer service.
Leading customer service training company coaches CSRs on
‘This Call May Be Recorded’
|
|
Power Selling Pros, a leading customer service and call
handling training company, is helping improve customer
service for contractors with the launch of their new show
“This Call May Be Recorded.”
During the show, Power Selling Pros Head of Marketing Zac
Garside listens to customer service calls and discusses how
the CSR could have improved the experience.
Zac
Garside, pictured, hosts an episode of "This Call May Be
Recorded" for Power Selling Pros.
“Customer service calls provide a great opportunity to
create repeat business, but oftentimes contractors don’t
emphasize or realize its importance,” Garside said. “We want
to change how home service contractors think about customer
service because it can be a difference-maker when it comes
to growing their business.”
“This Call May Be Recorded” airs live every Friday at 11
a.m. MST on YouTube and Facebook. From installation calls to
conversations with callers who dialed the wrong number,
Garside covers a variety of situations on the show.”
|
Story
continues below ↓
advertisement
| your
ad here
“When we receive a
call from a customer, it is the first and only time they give us
their undivided attention,” said Brigham Dickinson, president
and founder of Power Selling Pros. “In today’s digital world,
booking an appointment can easily be done online, but the
customer calls because they want the personal interaction. That
is the perfect opportunity for contractors to build the
relationship, which is why it’s vital for home service business
owners to invest in the time to train their CSRs. It can take
your company to the next level.”
To watch “This Call May Be Recorded” or submit your recorded
calls to be on the show, visit
http://powersellingpros.com/this-call-may-be-recorded.
For more information about Power Selling Pros, visit
https://powersellingpros.com/.
About Power Selling Pros
Based in South Jordan, Utah, Power Selling Pros coaches the best
call handling team in the home services industry. Offering
regular coaching, in-person training, call monitoring, and
certification for call handlers, their one-on-one training
process is designed to empower call handlers with the confidence
they need to wow more customers, book more calls and make more
money. To find out more, please visit
www.powersellingpros.com.
###
|
|
