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Western
HVAC News
Rooter Hero Plumbing & Air looks back
on a year of HeroTalk podcasts.
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The plumbing and HVAC company has used the format to promote
topics within the skilled trades industry and tackle
customer and employee concerns regarding home service
 When
Rooter
Hero Plumbing & Air, a plumbing and HVAC company serving
residential and commercial locations in California and
Arizona, launched its
HeroTalk podcast in May of 2022, it hoped the format
would give its experts a chance to talk directly to and with
others personally affected by the skilled trades industry.
Now, with nearly 50 episodes and a year of episodes under
its belt, its hosts have discussed everything from Rooter
Hero cofounder and CEO John Akhoian's life lessons to the
traits of rockstar employees and managing customer
expectations.
"HeroTalk has been a fanatic conduit to provide information,
advice and hot takes to our audience," Akhoian said. "We've
tried to keep the topic list diverse while still discussing
things that should appeal to both employees within the
industry and to customers who are looking to learn more
about skilled trades and what we do."
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The podcast features Rooter Hero Contact Center Manager
David Powers and Social Media Coordinator Katherine "Kat"
Conchas. Powers and Conches have already interviewed several
company experts and given their opinions on a variety of
thought-provoking topics, including "7 Cardinal Rules for
Directors of First Impressions" and "Stacking Weaknesses
(And Why You Shouldn't Do That)."
"The goal of this podcast has always been to be both
informative and entertaining," Powers said. "We've made it
our mission to keep the topics fresh and offer a new
perspective on issues that most podcasts don't provide. This
way our discussions are always lively and hold the
listener's interest. After a year, we're proud of what we've
accomplished."
The podcast airs every Thursday and is available on Apple
Podcasts, Google Podcasts, Amazon and Spotify.
About Rooter Hero Plumbing & Air
Since 2011, Rooter Hero has been committed to providing the
best in plumbing and drain services. With more than 100
years of plumbing heritage, the Rooter Hero team prides
themselves on creating a memorable experience for each
customer.
The company provides solutions for both residential and
commercial needs and offers 24/7 emergency service.
Operating in service area locations throughout California
and Arizona, Rooter Hero offers options such as HVAC service
and installation in select areas. For more information,
please visit https://rooterhero.com or call 844-219-2215. |
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